General Terms and Conditions
Smart Home And Energy s.r.o.
Introductory Provisions
These General Terms and Conditions (“Terms”) of Smart Home And Energy s.r.o., with its registered office at Květná 30, 603 00 Brno, Czech Republic, Company ID No. 02518686, registered in the Commercial Register maintained by the Regional Court in Brno under file No. C 81617 (hereinafter referred to as the “Seller”, “We”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations between us and you as Buyers when concluding a purchase contract (“Contract”) through the e-shop available at https://eshop.smarthomeenergy.cz (“E-shop”).
These Terms also regulate the provision of digital content, in particular software and license keys (“Licenses”).
Contact details:
E-mail: eshop@smarthomeenergy.cz
Phone: +420 602 734 225
Business address: Květná 30, 603 00 Brno, Czech Republic
The Terms are drafted in the Czech language.
1. DEFINITIONS
1.1. Price – the financial amount stated for each Product or License.
1.2. Total Price – the sum of the Price and, if applicable, the delivery cost.
1.3. Products – all physical products offered in the E-shop.
1.4. Digital Content / License – software, digital applications, license keys and related digital services provided electronically.
1.5. Trial Version – a time-limited or functionally limited free trial version of a digital application intended for testing prior to purchasing a License.
1.6. Order – your binding proposal to conclude a Contract.
1.7. Contract – the contractual relationship between the Buyer and the Seller established by confirmation of the Order.
1.8. User Account – an account created based on registration in the E-shop.
1.9. You / Buyer – the person purchasing Products or Licenses via the E-shop.
2. GENERAL PROVISIONS AND INFORMATION
2.1. These Terms form an integral part of every Contract.
2.2. Purchases can only be made through the E-shop.
2.3. You are obliged to provide truthful information when creating an Order.
2.4. Licenses may be tested using a free Trial version available before purchase.
2.5. Digital content is delivered electronically via an activation link or file.
3. CONCLUSION OF THE CONTRACT
3.1. The Contract may only be concluded in the Czech language.
3.2. The Contract is concluded remotely via the E-shop.
3.3. The Order contains in particular:
- type of Product or License,
- price,
- payment method,
- contact and billing details.
3.4. The Order is completed by clicking the “Order with payment obligation” button.
3.5. The Contract is concluded upon delivery of the Order confirmation to your e-mail address.
3.6. For Licenses, you will also receive an activation page or installation instructions.
3.7. If an obviously incorrect price is displayed, we are not obliged to deliver the Product or License.
3.8. If a License is linked to a device serial number or other unique identifier, you are obliged to enter it correctly as a condition of functionality.
3.9. By concluding the Contract, you undertake to pay the Total Price.
11. FINAL PROVISIONS
11.1. Legal relations are governed by the laws of the Czech Republic.
11.2. Communication is carried out electronically.
11.3. We may amend the Terms; changes do not affect Contracts already concluded.
11.4. We are not liable for delays caused by force majeure.
11.5. These Terms enter into force on 2 December 2025.